Return Policy:
The Alternative Daily strives to keep you totally satisfied, which is why we offer a 60-day, money back guarantee. If at any point you are unsatisfied with the product, you are protected by the highest standard 100% money-back guarantee. Just send us the product and we’ll refund you your money, no questions asked. If within 60 days of use, you are unhappy and would like a refund, here’s exactly what to do:
- Contact The Alternative Daily team by calling 1-(800) 591-6790, Monday through Friday, between the hours of 9:00am and 6:00pm Eastern Standard Time. You can also email us at orders@thealternativedaily.com. We will gladly provide you with our return address, so as not to waste any materials.
- Return the product along with the invoice that you received.
- You must pay the return postage, and we do recommend you opt for tracking and confirmation numbers for verification and efficiency purposes. Note: We must receive the product within 60 days from the date of original purchase for the refund to be valid.
- We will refund your entire order, excluding shipping costs, as long as all products purchased are returned.
- We don’t allow resale of any The Alternative Daily products.
These guidelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality product to other happy customers for years to come. Returning products without complying with our policy will unfortunately deem your transaction non-refundable. After complying with the steps above, please allow adequate time for shipping, quality control, and communication with credit card companies and banks as you patiently await your refund.