Sorry, Costco fans—your bulk-buy paradise took a hit this year. The American Customer Satisfaction Index just dropped its 2025 rankings, and 41,000 shoppers have spoken. Who’s reigning supreme in the grocery game?
Trader Joe’s & Publix (84 points) – The quirky West Coast cult favorite and the Southern hospitality giant tied for first, proving that cheap wine and stellar customer service still win hearts.
Sam’s Club (82 points) – Walmart’s warehouse arm outpaced Costco (ouch!) thanks to checkout tech upgrades like Scan & Go. Efficiency wins.
Wegmans (83 points) – The Northeast darling actually improved its score this year. No surprise—people are obsessed.
H-E-B (82 points) – A 4% drop didn’t knock this Texas titan out of the top rankings. Still a Southern staple.
Whole Foods (82 points) – Organic, clean-eating devotees keep this Amazon-owned chain holding strong, despite the price tags.
Aldi (81 points) – Budget-friendly, private-label dominance. With 225+ new stores opening in 2025, expect more Aldi fanatics soon.
Costco (81 points) – Tough year. A 5% satisfaction dip means even their legendary croissants couldn’t keep them on top.
The verdict? Trader Joe’s and Publix wear the crown, Sam’s Club flexed on Costco, and Aldi’s takeover is coming. Stay sharp, grocery warriors.
